Warranty and Returns Policy -

Overview

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

Gift cards
Downloadable software products

To complete your return, we require a receipt or proof of purchase.

General Refunds

Prices quoted in TT Currency. All products come with their respective Manufacturer Warranty for this geographic region unless specifically stated on this quotation. Warranty is applicable for Hardware Manufacturers Defects ONLY.

The Supplier (i.e. SRS Computing) shall not be liable for consequential damages resulting from the furnishing, performance and/or use of this material by The Customer. In this event, Refund or Exchange will not be provided.

Samsung Phone and Tablet Warranty

One (1) Year Warranty on Manufacturers Defects only with Local Samsung Authorized Repair Agents across the country of Trinidad and Tobago.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {srscomputingtt@gmaill.com}.

Sale items

We only replace items if they are defective out of box. If you need to exchange it for the same item, send us an email at {srscomputingtt@gmail.com} and send your item to: {KVS Plaza, Caroni South Bank Road, St. Helena, Piarco}.

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